Meet Craig & Laura
A husband and wife team built on a shared belief that everyone deserves to feel safe, supported, and independent in their own home.
Healthcare experience
15+ Years
Our Story
Compass Home Help was born from a simple but powerful idea: that practical, compassionate support at home can make an enormous difference to someone's quality of life — and that it should be delivered by people who genuinely care.
Craig brings over 15 years of experience as a registered healthcare practitioner. He has spent his career working closely with patients who are anxious or vulnerable and potentially not as capable of performing certain tasks as they once had been, understanding first-hand the challenges that come with ageing, illness, or simply needing a little extra help. That clinical background means every visit is carried out with a level of awareness and sensitivity that goes beyond a standard home help service.
Laura's background as a chartered accountant means the business side of Compass Home Help is run with the same care and integrity we bring to every client visit. Transparent pricing, clear communication, and a commitment to doing things properly — always.
What We Stand For
Everything we do is guided by five core values.
Compassionate
We treat every client with genuine warmth and empathy. We take the time to understand your situation and tailor our support accordingly.
Trustworthy
We are fully insured, DBS checked, and committed to the highest standards of professionalism. You can trust us in your home.
Reliable
We show up when we say we will. Consistency matters — especially when you or a loved one is counting on us.
Personal
No two clients are the same. We don't do one-size-fits-all. Every visit is shaped around your individual needs and preferences.
Professional
From our first conversation to every visit, we hold ourselves to a high standard — because you deserve nothing less.
What Makes Us Different
Healthcare expertise built in
Craig's clinical background means our wellbeing visits go far beyond a simple check-in. We notice things others might miss.
No long-term contracts
We believe support should be flexible. Use us as much or as little as you need, and change your mind at any time.
A small, personal team
You won't be passed between strangers. As a husband and wife business, you'll always know who is coming to your home.
Honest, transparent pricing
No hidden fees, no confusing packages. Our pricing is straightforward and we'll always be upfront about costs.
Ready to find out more?
We'd love to have a friendly, no-obligation chat about how we can help you or your loved one.